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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh B

October 10, 2025

5  out of  5
rating by Josh B
"Diana flores was very good at helping me acquire life insurance. It was quick easy and simple and she explained the whole process and I’m now at ease when I go knowing my family won’t have to worry about the cost of everything"
We responded:
"Thank you for your review. I am happy that Diana made the process of securing a life insurance policy quick, easy, and simple!"
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Elissa Lopez

October 9, 2025

5  out of  5
rating by Elissa Lopez
"Just wanted to let you know that that staff is the BEST!!! They helped us with all our Insurance needs and quickly also!! They are so pleasant to talk to and have all the right answers for all of our questions!! Thank you for having such a wonderful people working at State Farm Insurance! P.S. Also, we recommend this State Farm office to all our friends and relatives!!! We’ve dealt with Diana,Jessica,Anna,Marline,Lety, Celeste they are all knowledgeable and great!"
We responded:
"Thank you for leaving a five-star review! I am so pleased to hear that you have had such wonderful experiences with all of our staff. "
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Diana Mota

October 6, 2025

5  out of  5
rating by Diana Mota
"100% recommend!"
We responded:
"Thank you for leaving our office a five-star review! "
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Angel Bonilla

October 3, 2025

5  out of  5
rating by Angel Bonilla
"I had a wonderful experience working with my Celeste. She was amazing. She answered all my questions, helped me find the perfect coverage, provided great customer service, was attentive, and made sure I understood my policy fully. Reliable and friendly service. She made the whole insurance process easy and stress-free."
We responded:
"Thank you for taking the time to leave Celeste a wonderful review. I am thrilled to hear that she provided such a great experience for you and made securing insurance easy and stress free. "
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Lisbeth Elias

October 2, 2025

5  out of  5
rating by Lisbeth Elias
"Anna was amazing on helping me with life insurance"
We responded:
"I love hearing that Anna provided amazing service while assisting you with your life insurance needs. Thank you for your review! "
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Laura R.

August 27, 2025

5  out of  5
rating by Laura R.
"Life insurance has been on my husband’s and I minds for a while. After a great conversation with Juan we were able to decide which one fitted our needs. We really appreciate all of Juan’s help and support. Thank you Juan you will be recommended to all of our family and friends!!"
We responded:
"Thank you for leaving us a review. I am so glad to hear that Juan was able to assist you in finding the best life insurance policy to fit your needs. "
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Evil Console (The Evil Console)

May 20, 2025

5  out of  5
rating by Evil Console (The Evil Console)
"I purchased a new car and needed to switch my insurance from my old car and called Tonya's office to switch. I spoke with Marline, who made the process of switching extremely easy. The staff at the Tonya Santos State Farm Insurance office, is extremely friendly, knowledgeable and very easy to work with. Thank you."
We responded:
"I am happy to hear that Marline and the rest of our staff made switching your auto insurance an easy process with friendly, knowledgeable service. Thank you for your review! "
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Sheila Springer

May 6, 2025

5  out of  5
rating by Sheila Springer
"Excellent customer service skills"
We responded:
"I love hearing that you had an excellent customer service experience at our insurance office! Thank you for your review! "
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Martha Hernandez

April 9, 2025

5  out of  5
rating by Martha Hernandez
"Las muchachas nos ayudaron con Nuestra preguntas, may amables"
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Renard Waller

March 21, 2025

5  out of  5
rating by Renard Waller
"Jessica did a great job setting up my online account and helped me view my policy"
We responded:
"Thanks for taking the time to write our insurance office a great review."
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Liliana !

March 14, 2025

5  out of  5
rating by Liliana !
"I’ve had a great experience with State Farm! Their customer service is top-notch every time I’ve called with a question, they’ve been helpful, patient, and professional. The claims process is smooth and hassle-free, and they truly take care of their customers. I highly recommend State Farm to anyone!"
We responded:
"Thank you for a great review. I am so happy to hear that you have had a great customer service experience with our office, and we have been able to help with your insurance needs. "
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Krystal Tanzyus

March 13, 2025

5  out of  5
rating by Krystal Tanzyus
"Staff is super friendly and knowledgeable. They have helped me with my life insurance needs for me and my family! I highly recommend!"
We responded:
"Thank you for your review. I am happy to hear that our agents were able to help you with securing life insurance for you and your family. "
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Alejandra Ramirez

March 12, 2025

5  out of  5
rating by Alejandra Ramirez
"Diana helped me review my quotes and it was a pleasant interaction. She helped me understand my coverage and she’s very knowledgeable. Call her to help you."
We responded:
"Thank you for taking the time to write us a great review. I am so happy to hear that Diana was able to help you understand your coverage options for your insurance policies. Thank you for choosing our office! "
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Juan Alvarez

March 12, 2025

5  out of  5
rating by Juan Alvarez
"Fui a la oficina y Jessica me ayudo a los pagos automaticos"
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Dalia Romo

March 12, 2025

5  out of  5
rating by Dalia Romo
"Diana helped me with my insurance needs! 100% recommend"
We responded:
"Thank you for a five-star review! I love hearing that you were so satisfied with your experience with us! "
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Armando Camacho

March 10, 2025

5  out of  5
rating by Armando Camacho
"Jessica me ayudó mucho en mis preguntas de Grua. Muy buen servicio"
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Joshua Brenghause

February 17, 2025

5  out of  5
rating by Joshua Brenghause
"Diana flores was an excellent help. She explained life insurance and answered all my questions and concerns perfectly. I’d highly recommend going to see her to acquire any insurance that you need."
We responded:
"I love hearing that Diana was such excellent help explaining your life insurance options and addressing your questions and concerns. Thank you for your review! "
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Jose Nava

October 14, 2024

5  out of  5
rating by Jose Nava
"Perfect atencion"
We responded:
"Thank you for your great review! "
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Philip M. Watson

August 26, 2024

5  out of  5
rating by Philip M. Watson
"They are amazing, diligent, informative, patient, and kind."
We responded:
"Thank you so much for a great review! I am so happy you received great service from our staff while assisting with your insurance needs. "
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Maria Quintero

July 31, 2024

5  out of  5
rating by Maria Quintero
"Muy buen servicio, gracias Jessica por atenderme y quitarme de mis dudas!"
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keva monsanto

July 25, 2024

5  out of  5
rating by keva monsanto
"The service was excellent. Very responsive and fast."
We responded:
"I'm glad to hear that you were happy with your experience at our office while we worked with you to meet your insurance needs. Thank you for your review! "
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Carolina Zelaya

July 22, 2024

5  out of  5
rating by Carolina Zelaya
"Excellent Service, the best prices in Chicago!!! Thank you State Farm"
We responded:
"Thank you for your review! I'm so glad to hear that you received great customer service while securing insurance at a price you were pleased with. "
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Alejandro Medina

June 24, 2024

5  out of  5
rating by Alejandro Medina
"Muchas gracias Jessica por ayudarme con mis descuentos!"
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Ana Martinez

May 31, 2024

2  out of  5
rating by Ana Martinez
"It's so sad the way State Farm treats loyal customers"
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art mira

May 30, 2024

5  out of  5
rating by art mira
"Very helpful, thank you!"
We responded:
"I am happy to hear that our office provided helpful service with your insurance needs. Thank you for your review! "